We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account it'll make things easier.
We use PayPal for credit card payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).We never store your credit card details.
Unworn items can be exchanged within 15 days of delivery with a proof of purchase. If a product is faulty, it may be exchanged for a new product (subject to availability) which will be shipped at no additional charge. Please contact us via our contact form or send us an email at aliveandwelluk@googlemail.com if you wish to return or replace an item.
All items are shipped next business day via Royal Mail. We deliver anywhere in the United Kingdom for a flat £2.99 fee. Standard delivery time is 1-3 working days.
We do indeed! However, please allow 2-3 weeks for international delivery. Your shipping charge will vary based on weight and country of destination. Your package may also be subject to customs/duties charges. These costs are determined by your local customs office and unfortunately we cannot determine, in advance, what these fees will be.
All products have their size charts listed in the product description. If you are unsure of anything, get in touch.
No problem! If any of your questions aren't covered here, please contact us via the contact form and we'll do our best to help you out.